FAQ

What holds it down?

5mm of silica sand, which is brushed into the top of the synthetic grass after it is cut and laid, works to hold it down. While a 5mm layer of sand may not sound like much weight, it is actually quite heavy in total across the entire grass.  The sand also allows organisms to live in it as they do in real grass, to help  break down spillages and pet mess.

Pegging or other types on fixation are not necessary in all applications, because they work themselves loose during the natural settling process of the 50mm layer of aggregate or ‘crusher dust’ beneath the grass.  However, we do recommend pegging along most joins.

Can it be cut to shapes like garden edges and swimming pools?

Of course! We can install around pools, edges of water features, curved garden edges and more.

Can I lay the lawn myself?

Yes, we sell the eco synthetic grass range and the other required products to DIY customers.

Does it come with a warranty?

Yes, eco synthetic grass comes with a 10 year warranty. Please call or email us for further warranty information.

Is eco synthetic grass a pet-friendly surface?

Yes. It’s almost impossible for pets to dig and destroy, it’s resistant to dog droppings, and it’s easy to wash and disinfect. We also have a product called Zeolite which neutralises the ammonia.

How do I get rid of pet odour from my synthetic grass?

We have available for purchase our ZEOLITE spreadable sand which will neutralise the ammonia to eliminate the odour.  (More information about ZEOLITE is under our Products tab).

Will sunlight damage the lawn or fade its colour over time?

eco synthetic grass contains ingredients called UV stabilisers which protect its shape and colour from the long-term effects of sunlight, specifically ultra-violet rays.

What about pool chemicals?

We’ve had no reports of discolouration or damage to eco synthetic grass from a large number of installations at the edges of all pools treated with all types of saltwater, chlorine and alternative water treatments.

How wide is each roll of synthetic grass?

Each roll of eco synthetic grass is 3.85 metres wide.

Can I lay it on sand, pavers or concrete?

It has been done in “supply only” instances.  We recommend the product to be installed on a 50mm layer of crusher dust (crushed rock) for drainage and to retain its shape during the inevitable movement and settling of the combined ground surface. (See Installation)

Can I park my car on it?

Yes, and we strongly recommend a 100mm of  crusher dust be laid to retain its shape in the area where a vehicle is parked.

Can someone remove and walk away with my eco synthetic grass if I have it in my front garden or on my verge?

Extremely unlikely!  Eco synthetic grass is extremely heavy especially when it has been laid with the silica sand infill.

Does eco synthetic grass emit toxic vapour when it heats up?

No, our grass has been CSIRO tested.